99 xo Privacy Policy: Your Data Is Safe with Us

1 Scope & Applicability

99 xo (https://99xo.world) is an online gaming and Sports Betting platform. This Privacy Policy explains how 99 xo collects, uses, and safeguards the personal information of its members.

This privacy policy applies to the 99 xo website, mobile application, and all associated digital services. By creating an account or using the platform, you agree to this privacy policy.

We comply with applicable data protection laws in Bangladesh and adhere to international standards. We maintain both technical and administrative safeguards to ensure the security of your data.

2 What Data We Collect

99 xo collects different types of data at different stages. Below is a detailed breakdown across three main categories:

Information collected at registration:

• Full Name & Date of Birth
• Mobile number and email address
• Current Address & Postal Code
• National ID Number (for KYC verification)
• Preferred payment method and account number

Information automatically collected while using the platform:

• IP Address & Device Information
• Browser Type & Operating System
• Login time and session duration
• Betting History & Gaming Activity
• Transaction History & Amounts

Voluntarily Provided Information:

• Information provided during customer support interactions
• Feedback or opinions submitted through surveys or feedback forms
• Participation details for promotions or competitions

3 Why & How Your Data Is Used

99 xo uses your personal data for the following purposes:

99 xo never sells or rents your personal data to third parties for marketing purposes. If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.

4 Sharing Data with Third Parties

In limited and specific circumstances, 99 xo may share your information with the following parties:

• Payment Partners: Mobile Pay, Nagad, Rocket, and banking partners receive the information necessary to process transactions. They are governed by their own privacy policies.
• Legal Authority: Information may be disclosed in response to court orders, government investigations, or other legal obligations.
• Technology Service Providers: Trusted technology partners providing cloud hosting, cybersecurity, and analytics services may access limited data — strictly under confidentiality agreements.
• Responsible Gaming Organizations: If a risk of addiction is identified, information may be shared with the relevant authority.

5 Cookies & Tracking Technologies

99 xo uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and platform security. These cookies cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages are most visited and how users navigate the site.
• Session Cookies: Automatically deleted when the browser is closed.

You can control or delete most cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6 Data Storage & Security Measures

99 xo applies industry-standard security measures to protect your data. Our servers are secured with SSL encryption and undergo regular security audits.

Our Security Measures:

• 256-bit SSL/TLS Encryption — applied to all data transmissions
• Two-Factor Authentication (2FA) Support
• Regular Penetration Testing & Vulnerability Scanning
• Restricted Access Control — only authorized personnel can view your data
• Automated Suspicious Login Detection System

How long your data is retained:

• Active account data: retained for the duration of the account
• Closed account data: 5 years from the date of closure (legal obligation)
• Transaction records: 7 years (as required by financial regulations)
• Customer support conversations: 2 years

7 Your Data Rights

Every 99 xo member has the following rights over their personal data. To exercise these rights, email support@99xo.world.

8 Children's Privacy

99 xo is strictly an adults-only (18+) platform. We do not knowingly collect any data from individuals under the age of 18. Age verification is mandatory during registration.

If a parent or guardian believes their child's information has been collected inadvertently, please contact support@99xo.world. We will promptly delete the data and close the account.

9 Privacy Policy Updates

99 xo may update this Privacy Policy from time to time. For significant changes, members will be notified by email or via an in-platform notification. The effective date of any update will be shown at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

10 Contact Us

For any questions, concerns, or requests regarding our privacy policy, please contact our data protection team:

• Email: support@99xo.world
• Subject Line: "Privacy Request — [Your Account Number]"
• Response Time: Typically 3–5 business days

We believe your privacy is a fundamental right — one that 99 xo is committed to respecting at all times.